Happy Landings is closed for boarding, rehoming and visitors
Guidance for staff, volunteers and visitors as of 23.3.2020
As you will already know both the advice from the government and restrictions are changing rapidly. Our continuing priority is to make sure that all our staff, volunteers, animals and adopters are safe and well. This guidance will be reviewed daily and updated as the government advice changes.
Visitors – we are sorry, but we have to ask that with immediate effect and until further notice, visitors do not come to the site.
Volunteers – we value you all, but we have to ask volunteers not to come to the site until further notice.
Donated items – we are asking people to send donations direct via a courier or to leave them at the gate and let us know by phone or message that they are there.
Homings – we have had to take the difficult decision to put on hold any homings and will be in touch with all adopters individually.
Home from Home animals – we have had to take the difficult decision to put on hold any homings directly from homes and will be in touch with all families and adopters individually.
Boarding – we are now not able to take any new boarding bookings. We will honour any bookings we have in the coming weeks but will be contacting our customers to see if they still need their bookings. Collecting and handing over animals will be at the gates and with appropriate social distancing observed.
Intake – we are unable to take in new animals at the present time.
Post homing checks – we will stop in person post home checks for the foreseeable future and until the risks posed by COVID-19 have subsided. We are asking our home checkers to make follow up calls instead until we can resume the visits.
Behavioural advice for rehomed animals – we are happy to help and advise using conferencing facilities on phones such as Zoom. Please get in touch if you need any behavioural advice.
Office – the office will continue to be manned depending on our staff capacity but no more than two staff will be able to be in the office at any one time and not in the same area. Phone messages will be checked regularly if calls cannot be answered.
All staff – the latest government advice is to self–isolate for 7 days if you live by yourself and show any signs of Coronavirus symptoms or 14 days if you or a member of your household starts to show signs of Coronavirus symptoms; those symptoms are a new, continuous cough and/or a fever. Also, we can all play our part to reduce its spread through basic hygiene measures such as washing our hands regularly with warm water and soap for at least 20 seconds, using a tissue when coughing and then putting it in the bin, wiping down objects and surfaces regularly and avoiding touching our faces, particularly our eyes, mouth and nose.
We are currently asking staff to use their own cutlery and crockery. At break times staff will observe the social distancing rues when making drinks and having their breaks.
Cleaning – as well as all normal cleaning routines the surfaces, doors and door handles will be washed down with GHS disinfectant twice a day, prior to lunch and at the end of the day.
Cattery – staff on ‘others’ will open the shutters in the cattery twice a day to allow a circulation of air. This will be done at lunch time and late afternoon for an hour each time.
Vets – we know the difficulties that our Vet Practices are facing and will only be making emergency appointments for the coming weeks.
Thank you for your co-operation.